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Frequently Asked Questions (FAQ) About The Bay

Are there any coupons for The Bay?

Yes, The Bay does offer coupons for limited-time offers, free shipping and more. Browse our The Bay coupons page for a complete list of available coupons.

How do I get The Bay coupons?

Our The Bay coupons page offers a selection of all currently available coupons. These coupons offer percentage discounts, free shipping, and more.

How can I get The Bay discounts?

You can obtain discounts at The Bay by signing up for the brand's email list at TheBay.com. This is the best way to stay updated on current and future promotions throughout the year.

Can you stack coupons at The Bay?

The Bay does not allow you to stack coupons at the point of purchase.

Does The Bay have in-store or curbside pickup?

Select items have in-store or curbside pickup availability based on store inventory. You can find locations to pick up your items by providing your Zip Code during the checkout process or in your search filters when browsing products.

How do I sign up for rewards with The Bay?

Join Hudson's Bay Rewards to earn points on almost every purchase by creating a Rewards account at TheBay.com. If you already have a TheBay.com account, link your account with your Rewards membership to see your balance and be the first to know about exclusive offers.

What is The Bay's shipping policy?

At this time, The Bay does not ship to countries other than Canada. Standard and express shipping options are available. Shipping fees and delivery estimates vary depending on the shipping method you choose. Shipping starts at $12 for orders under $69 and typically takes 3-10 business days while express shipping usually takes 2-6 business days.

How do I get free shipping at The Bay?

The Bay offers free shipping on orders $69 or more. Hudson's Bay Mastercard holders enjoy free shipping on orders over $39.

What is The Bay's return policy?

The Bay's return policy varies depending on the items in your order. Most items can be returned at participating Hudson's Bay stores for free. Returns by mail are subject to a $10 fee. For The Bay's full return policy, visit the Shipping & Return Policies page at TheBay.com.

What sales does The Bay have?

The Bay offers a variety of sales throughout the year including seasonal sales, clearance events and more. For deep discounts on hundreds of popular styles, check out The Bay's Flash Sale and keep an eye on the top banner at TheBay.com for current promotional offers.

Does The Bay price match?

Yes, The Bay offers a price match guarantee. The Bay will honor a one-time price adjustment within 7 days of purchase as long as you provide the original receipt and the items you ordered weren't purchased on clearance. If an item has been returned with an enclosed gift receipt, a refund for the difference in price will be issued on a Hudson's Bay gift card.