20% Off Zales Jewelry Coupon Codes & Discount Codes

Frequently Asked Questions (FAQ) on Zales Jewelry

Are there any coupons for Zales?

Yes, Zales offers coupons and promotions on its website and in-store. Some coupons don't require a promo code, such as the Black Friday Early Access sale. Other promotions do require codes, which you can find on our Zales coupons page.

How do I get Zales coupons?

Be the first to know about new Zales coupons when you sign up to receive Zales emails. For a limited time, you'll even receive $50 off your first order of $300 or more just for signing up!

How can I get Zales discounts?

Earn Zales discounts by collecting Premier Rewards during specified earning periods. These certificates can be applied in $100 increments toward the purchase price.

Can you stack coupons at Zales?

No, Zales does not allow coupon stacking. Promotions cannot be combined with any other offer.

Does Zales have in-store or curbside pickup?

Yes, Zales offers the option to purchase online and pick up in-store or curbside. Browse your local store inventory online and add products to your cart. At checkout, select "Pick Up Order" or, if available, "Curbside Pick Up.” Your item will be ready within four hours of purchase and held for three days.

How do I sign up for rewards with Zales?

Sign up for rewards with Zales by joining the Vault Rewards program. It's free to enroll and start enjoying member benefits. You'll begin earning Gems as soon as you enroll; receive 1 Gem for each $1 spent. Gems unlock access to higher status and exclusive benefits like free express shipping, an annual membership reward, discounts on custom jewelry, and more.

What is Zales' shipping policy?

Zales offers expedited and express shipping within the continental U.S. Standard shipping is also available to U.S P.O boxes and APO/FPO addresses. For your protection, all orders of $1,000 or more require a signature upon delivery.

Zales also offers special same-day delivery from your local store if you need your jewelry fast and can't get away. This service is available for an additional fee for in-stock items only. Just select "Ship to Home – Same-Day Delivery" from the shipping options to complete your purchase. Your order will be delivered by Roadie on the same business day if ordered by 1 p.m., and tracking will be provided once your order is on its way!

How do I get free shipping at Zales?

Zales does not offer automatic free shipping; a standard order to a U.S address costs $6.95 in shipping. However, Zales coupons and promo codes occasionally offer free shipping on qualifying purchases within the United States. You can also secure free express shipping on every purchase by joining the Vault Rewards program and earning 700 Gems to become a Ruby member.

What is Zales' return policy?

You may return your Zales purchase for a full refund within 30 days of the purchase date. Jewelry must be in good condition and its original packaging, and all watches must be unworn and unaltered. All refunds are credited to the same tender as the original purchase. Merchandise accompanied by a gift receipt may be returned for a gift card within 30 days of the purchase date or exchanged within 60 days.

What sales does Zales have?

Zales is known for its large Black Friday and Cyber Monday sales, which begin as early as October each year. Score savings of 30-50% off everything during Black Friday Early Access special sales. Zales also offers ongoing sales on top deals, clearance markdowns and pre-owned merchandise.

Does Zales price match?

Zales is committed to honoring its listed online prices at any storefront locations. If the listed price on Zales.com is lower than the in-store price, Zales will match the price. This price match guarantee is only applicable on identical items in size, SKU, brand and color. Items must be in-stock at the store at the time of the request.